Frequently Asked Questions

General

How do I get a dog license?
What do I do if I have a complaint or concern about a neighbour or by-law issue?
Who do I contact about garbage pick up and sorting?
Do you deliver woodchips? Do I pick them up from the Township yard?
How do I get a burn permit?

Taxes

Who do I speak to about questions related to my property tax bill?
How do I update or change my mailing address for property tax purposes?
I am on a pre-authorized payment plan.  Why did I receive a property tax bill?

Roads

How do I get in contact with someone for an after hours emergency?
Who do I contact about dead animals on the road?
How do I get an Entrance Permit?
Where is construction taking place this year?
Where and when are road closures taking place?
Who do I contact about a burnt out streetlight?
My property does not have a civic address.  How can I get one assigned to my property?
Can I get a parking exemption during the winter months?

Water

How do I get my water shut on or off?
Where does discoloured water come from?
How do I get my well water tested?
Who do I speak to about questions related to my water bill?
How can I pay for my water bill?
How much will my water bill be?
When are water bills sent out?
 

Parks and Recreation

How do I book a meeting room or facility?
How do I find the Royal Distributing Athletic Performance Centre (RDAPC)?
What are the hours of operation at the Royal Distributing Athletic Performance Centre (RDAPC)?
What recreation programs are offered in Guelph/Eramosa?
 

Planning

What is the zoning on my property?
What uses are permitted on a certain property?