Respect and Responsibility - The "Rzone" Policy


What is the Rzone?

The Rzone is an operating procedure that identifies a code of conduct which applies to all Township of Guelph/Eramosa recreation centres, facilities, parks and programs. The Rzone procedure enforces a set of expectations around violence, vandalism and inappropriate behaviour for participants and the general public.

What does the Rzone mean?

The “R” in the Rzone logo stands for Respect and Responsibility. Respect for Yourself; Respect for Others; and Responsibility for your Actions. The logo will serve as a reminder to staff and the public that the operating procedure is in effect and applies to everyone: coaches, parents, players, performers, audiences and visitors.


The goal of the Rzone operating procedure is to improve the safety and leisure environment in all Township of Guelph/Eramosa recreation and cultural centres, facilities, parks and programs. Community organizations, residents, visitors and staff will work together to promote respect and responsibility, improving the safety, appearance and environment of our community.

Does the Rzone only apply to sports organizations?

No. The Rzone operating procedure applies to all community organizations and individuals using Township recreation centres, facilities, parks and those participating in programs.

What type of incidents should or can be reported?

All forms of violence, vandalism or inappropriate behaviour are unacceptable on properties, in facilities or programs. Incidents involving the following should be reported.

  • Verbal assault
  • Physical assault/harm
  • Use of alcohol/drugs
  • Harassment
  • Threats/ aggression
  • Vandalism
  • Theft

If a situation occurs, how quickly should it be reported?

For best and timely resolutions, incidents should be reported within 24 hours.

How and to whom should an incident be reported?

If you are involved in or witness a situation at an “indoor” facility, you can report it to a staff member on duty. He/she, with your assistance, will complete the appropriate report. If the situation occurs at an “outdoor” facility where staff is not available and involves a community organization, that organization should be informed directly and an incident report should be completed on-line.

If I report an incident, will it be kept confidential?

Yes, in accordance with the Township’s privacy information policy.

What happens once a report has been made?

Whether reported in person, through an organization or on-line, the report will be logged by Tonwship staff and will either be dealt with directly by the Township or forwarded on to the appropriate group/organization for follow up.

Will the Township follow up on every incident?

The intent of the Rzone procedure is that each organization takes responsibility for situations created by; or that affect their participants in cooperation with the Township. In some cases, it will be the community group or organization.

What are some of the consequences that may occur?

Each report will be reviewed on an individual basis. The nature and degree of discipline will be determined by the severity of the situation.


If you have additional questions, you can review the Rzone Policy  document or contact the Parks and Recreation Department.

The Rzone has been adapted with permission from the Town of Oakville.