Guelph/Eramosa implements proactive measures as a precaution to limit further transmission of the Coronavirus, known as COVID-19.

  • As of June 12, 2020 face coverings are required to be worn inside all commercial businesses in Wellington County. This decision was made by the Wellington-Dufferin-Guelph Medical Officer of Health. Read Emergency Order No. 1
  • In response to the Stage 3 announcement by the Province, Dr. Mercer has updated her Section 22 Order on the use of face coverings in commercial establishments effective July 14, 2020. Read Emergency Order No. 2. 
  • On September 15, 2020 in response to the increasing number of cases in our region, Dr. Mercer announced updates to the Section 22 Order on the use of face coverings which will take effect on September 18, 2020. Read Emergency Order No. 3

Mandatory screening procedures will be in place at the entrances of all Township buildings, and individuals will be required to have their temperature taken by staff, wear a face covering and respect physical distancing protocols at all times inside our facilities.

ROCKWOOD, Ontario, March 23, 2020 –  Mayor Chris White, along with the County of Wellington and all lower-tier municipalities,  has declared a State of Emergency for Guelph/Eramosa Township in response to the COVID-19 pandemic. MEDIA RELEASE- THE COUNTY AND ALL SEVEN MEMBER MUNICIPALITIES DECLARE EMERGENCIES

Township of Guelph/Eramosa’s first priority is the safety of our residents and staff.

The Township is making significant changes to services and programming in response to new and ongoing developments with the COVID-19 pandemic.


 Please check back for new information and updates regularly.

  • The Township’s Municipal Office (8348 Wellington Road 124) will be closed to the public until further notice, however, please be advised that:

    • Staff are present in the building and available via phone and e-mail to assist members of the public. However,  there will be no staff-public interactions.

    • Due to the surge in Omicron COVID-19 cases, there may be instances where phone calls are not answered immediately. Please leave a message and staff will endeavour to return phone calls as quickly as possible. Thank you for your your patience and understanding. 

In response to the provincial announcement of temporarily moving Ontario to a modified version of step two of the “Roadmap to Reopen”. We will be temporarily closing the Royal Distributing Athletic Performance Centre, the Rockmosa Older Adult Centre and cancelling all municipal recreation programs. Facilities will reopen and programing will resume at the direction of the Province.


If you have concerns that physical distancing or the provincial regulations are not being followed please contact:

  • Wellington County OPP: 519 856 1506
  • Wellington Dufferin Guelph Public Health: 800 265 7293

Information about the Royal Distributing Performance Athletic Centre can be found here.

Open Air Burn Permits

  • Information on how to obtain a burn permit can be found here.

Building Permits

  • Effective Monday, May 19, 2020, the Building Department will resume accepting all building permit applications and issuing all building permits. For more information, please visit the Building Department's webpage.

Dog Tag Licences

  • The municipal drinking water and sanitary system continues to be maintained.
  • In-home service requests and water meter services are available upon request.
  • Water and wastewater staff continue to maintain the township systems to ensure that safe efficient delivery of drinking water and collection of wastewater. Emergency and non-emergency enquiries continue to be received during regular business hours through regular phone and email methods.  Afterhours emergencies also continue to be reported through the after-hours 519-856-9596 ext. 150 for distribution to the appropriate on-call staff.
  • Residents are reminded to not flush disinfectant wipes, baby wipes or even paper towels.  Toilet paper is the only item which should be flushed. Items such as wipes do not break down and will cause blockages in sewer mains and may clog pumps and treatment processes.

  • There is a secure 24/7 mail drop box at the Township Municipal Office, located at 8348 Wellington Road 124 and during regular business hours, the vestibule will be open for members of the public to drop off tax or water bill payments but there will be no interactions between staff and the public at this time.
  • The Water Billing  and Tax Departments would like to remind residents that the Township does offer the option of receiving your bills through email billing.  
    • If you wish to receive your water bill through email,  please click here for more information. 
    • If you wish to receive your tax bill through email, please click here for more information.
  • We would also like to remind residents that the Township offers online banking and pre-authorized payment as additional options for water bill and tax payments:
    • 1)      Online Banking - please go to your financial institution’s online banking app or website and sign in.  In the search bar you will enter Guelph/Eramosa and proceed with set up.
    • 2)      Pre-authorized Payment Plan – click here and complete the PAP Enrollment Form and forward to: 
      • Water Department: You will be advised through email when your PAP set up has been completed.
      • Tax Department: You will be advised through email when your PAP set up has been completed.


  • The Township of Guelph/Eramosa is currently holding all Council and Committee meetings electronically through videoconference (ZOOM) until further notice. Information about meetings, agendas and minutes can be found here.
  • The Planning Department will continue to provide service and accept/process applications, but please note that processing and response times may be affected during this time.
  • Beginning May 26, all County waste facilities will be re-opening with their regular operating hours. Reuse Centres and textile bins will remain closed at all sites until further notice. Visit the County of Wellington's website for more information.

  • The County of Wellington is offering yard-waste collection and here is what you need to know:

    • Materials must be placed at the curb by 7:00 am on the Monday of your scheduled collection week. The scheduled collection weeks for Guelph/Eramosa are April 27 and May 18. It may take a few days to collect each area; however, collection crews will not be re-visiting any streets.

    • Leaves and yard waste must be placed in Kraft paper yard waste bags, or suitable re-usable containers clearly identified as yard waste. Materials placed out loose or in plastic bags will not be collected.

    • Each bag, reusable container, or bundle must not exceed 18.2 kg (40 lbs).

    • Small sticks must be bundled and be no longer than 90 cm (3’) in length. Large branches, trunks and stumps will not be collected.

    • For residents in rural areas, please store your materials on your property until waste facilities are re-opened.

    • Remember, if you have any questions, please contact the County of Wellington.

  • Important information from Wellington County regarding User Pay Garbage Bags: Our staff are making deliveries to our retailers to ensure that User Pay bag inventory remains available. The County is also offering a temporary home delivery service for User Pay garbage bags. Orders can be placed and processed online at Residents unable to access this service online can call 519.837.2601 and arrangements will be made.  
  • The County of Wellington issued the media release on March 25, 2020 regarding Waste Disposal During COVID-19.
  • The County of Wellington issued this media release on March 20, 2020 regarding Waste Disposal During COVID-19.
  • Public works continues to maintain the road and drainage networks. Emergency and non-emergency public works inquires can be made through regular phone and email methods. Staff are available to respond as needed. Afterhours emergencies  can be reported to 519-856-9596 ext. 150 for distribution to the appropriate on-call staff.
  • The Township will be responding only to emergency by-law enforcement and property standards complaints as they relate directly to the immediate health and safety of our community. No inspections within a dwelling unit will take place at this time.

For additional information on COVID-19 please visit Wellington-Dufferin-Guelph Public Health's Novel Coronavirus (COVID-19) webpage.

As we collectively work through this challenging period together, the Township would also like to share helpful resources that are available. We encourage you to visit the County of Wellington's COVID-19 Support and Resources page for government resources, and business, agriculture, and economic development supports.
For more information, please contact:
Ian Roger, P.Eng.
Chief Administrative Officer
519-856-9596 ext. 105

*Last updated January 10, 2022

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